How to Claim

How to Claim

In this section, you will find information on submitting claims.

You can use your Plan benefits anywhere in the world. Reimbursements are in Canadian funds and calculated at the exchange rate of the day the claim is processed. Reimbursement is limited to what the service would have cost if done in Canada. When applicable, claims will be coordinated with your provincial health-care coverage. Please make sure you submit detailed receipts for services performed while outside of the country.

Note: Reimbursement is based on reasonable and customary fees.

Deadline for Claims Submissions Incurred After Sept. 1, 2011
All health claims must be received by Sun Life no later than 90 days after the end of the policy year in which the claims were incurred or 90 days after the end of your coverage, whichever is sooner. Full-year coverage ends Aug. 31, 2012.

If you use any of your travel benefits, you must call CanAssistance immediately to find out how and when to submit your claims. See the Travel Health Passport in the Download Centre for more information.

Deadline for Claims Submissions Incurred Before Sept. 1, 2011
Refer to the Claim Form section for more information.

In this section

>> Vision & Health Benefits What you need to know to make a health claim		>> Accidental Death & Dismemberment Contact studentcare.net/works regarding claim information
>> Travel Benefits What you need to know to make a travel claim		>> Combining Plans & Coordinating Benefits What you need to know to coordinate benefits when you are covered by two separate plans
>> Tuition Insurance What you need to know to make a claim for tuition insurance

claims

coverage

download centre

About us